FAQs
In this area of our site, you will find the answers to the frequently asked questions.
General
1. What is the difference between FreelancerSupport.com and a translation agency?Registration
1. Is it free to register?
2. I have registered, but when I login, I get a message that the user has either been de-activated or has not yet been activated.
3. It has been several hours since I registered, but I haven't received an activation e-mail. What should I do?
4. I have lost my password. How do I logon?
5. How do I delete me account?
Notifications
2. How do I unsubscribe from job notifications?
3. What kind of job notifications will I receive?
Job board
1. What kind of jobs can be posted at FreelancerSupport.com?2. I am a translator/interpreter. May I use the job posting to promote my services?
3. Is it free to post a job at FreelancerSupport.com?
4. How long does it take a job posting to be approved?
5. How do I contact an outsourcer?
6. Who sets the payment and delivery terms of each job?
General
1. The main difference is that you choose translators yourself and pay them directly without any extra fees translation agencies would charge. In fact, FreelancerSupport.com is a place where customers find translators.Registration
1. Yes, registration is absolutely free.2. You should confirm your registration by clicking the link in the activation e-mail that was sent to you soon after you finished your registration. It usually takes several seconds for an email to be delivered. However, in some cases it may take several hours.
3. If you haven't received an activation e-mail, please use this link to request its resending http://www.freelancersupport.com/modules/profile/activate.php.
4. No problem. Simply enter the e-mail address we have on file for your account at http://www.freelancersupport.com/user.php#lost.
5. Go to your profile page and click the "Delete account" button at the top of the page.
Notifications
1. Once registered, you get automatically subscribed to job notifications.2. Please go to http://www.freelancersupport.com/notifications.php to unsubscribe.
3. Only those matching your language criteria (source and target languages) specified in your profile.
Job board
1. Translation, interpreting, editing, and other jobs requiring language services may be posted at FreelancerSupport.com.2. No. It is strictly forbidden to promote your services via job posting at FreelancerSupport.com. In fact, it is senseless because only other translators and those looking for translation jobs will read it.
3. Yes. We change no fees or comissions for job posting.
4. It usually takes a couple of hours. However, in some cases, it may take up to several days.
5. Only FreelancerSupport.com registered users may contact outsources directly. Please login or register to get full access.
6. All the terms of each job are worked out by direct negotiation between clients and service providers. FreelancerSupport.com staff play no role in setting terms or verifying that they are met.